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Made a Difference 2015

Our last event for 2015 took place on Thursday 17 December at Frame Offices building in the centre of Rotterdam . Each Engage Rdam event has a different format and focus, this time we had decided to have 6 short presentations of 6 minutes followed by Xmas Drinks. Check our Storify here.

The theme was “Made a Difference in 2015.” Six of our community members shared one project developed in 2015 that in their opinion had made a difference to someone. That someone could be a user, a customer, an organisation, the government… it could be anyone. In the spirit of community building and sharing, we didn’t activily look for speakers but we had opened a call for presentations.

After the presentations we moved to the bar for some xmas drinks and delicious finger food provided by catering service La Buvette.

Marcel Bolten
Slide Deck

First presentation was delivered by Marcel Bolten, a designer at Omgeef, an agency that focuses on empowering users, citizens and children by means of co-creation, participation and education. Marcel talked about a project that had been commissioned by Nijha and focused on researching the needs of elderly citizens living in care-homes in regards to exercise, movement and healthy living. The outcome included a practical toolkit for the client, that they can use to develop design briefs and proposals together with the users.

Mark Nijland

Second speaker Mark Nijland, a Service Designer at Livework, here in Rotterdam talked about a project that had created a clear path for future growth for a pre-qualification company. It had defined an improved service experience, created a prioritised plan for implementation, identified inefficiencies and major growth opportunities. In the end of his talk Mark gave us a glimpse into Livework’s new book Service Design for Business.

Sheng-Hui Hsu
Slide Deck

Third speaker was Sheng-Hui Hsu, an experienced designer with expertise in product and service design. Hui presented his work on turning schools into a hub to connect families coming from overseas with local parents, that will be volunteering to help them get to know the new neighbourhood. Through this service families can have a more meaningful connection, and the neighbourhood and school become safer and more familiar.

Matthijs Jaspers
Slide Deck

Matthijs Jaspers has always been interested in the city and it’s inhabitants. Currently he is working at the R-iX to realize ICT-innovations for Rotterdam. Matthijs talked about how they have organized a very diverse community to roll out an open and free-to-use internet of things network based on LoRaWAN-technology. Keeping this network open will allow for many creative, entrepreneurial and innovative ideas to be developed.

Jorik Hepworth
Slide Deck

Last speaker Jorik Hepworth, is a user-centered designer at Muzus. He investigates deeper user needs and translates these into new services, in co-creation with the client and user. Next to this he is the founder of Briefkaars, a writeable candle that is produced in social workplaces. Jorik presented a project focused on connecting inhabitants and organisations to improve local liveability, carried on in the Burgemeester Meineszplein in Rotterdam. He had designed a product-service system that improves collaboration and participation between local networks and the municipality, to redevelop the city together.

December 17 2015


Date: December 17, 2015
Time: 17:30 - 22:00


Frame Offices

Coolsingel 104
Rotterdam, 3011 AG Netherlands

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